Finger Lakes Coffee Roasters appreciates our customers and understands that your privacy is important. We encourage you to read our Privacy Policy before engaging with our website. This Privacy Policy explains our online information practices and addresses how we collect, use, share and protect your personal information when you interact with FingerLakesCoffee.com. (the “Site”)
Device Information: When you visit FingerLakesCoffee.com we automatically collect information about the device with which you are accessing the Site. This is referred to as “Device Information” and may include IP address, web browser information, time zone, and cookies currently installed on your device. We also collect information on how you interact with the Site including search terms, page visits and product views. We collect Device Information utilizing Cookies, Log Files, Web Beacons and similar technologies.
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org .
“Log Files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record data on how you navigate the Site.
Order Information: When you attempt to make a purchase, or complete a purchase on the Site, we collect information such as your name, billing and shipping address, payment information, email address and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” we are referencing both Device and Order Information.
How we use the information we collect
Order information is utilized to fulfill the orders placed on the Site, which includes processing your payment information, coordinating shipping, and providing you with confirmation of purchase and invoice information. The information is also utilized to screen for fraudulent activities.
We use the Device Information to screen for potential risk and fraud (in particular your IP address), and more generally to improve and optimize our Site. Some examples of this are generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns.
Through FingerLakesCoffee.com you may choose to sign up for email communications. We use the personal information you provide to share new product information, marketing material or product promotions.
We share your Personal Information with third parties as needed to fulfill the objectives listed above. For example, we use Shopify to run our online store. You can learn more about how Shopify uses your personal information here: www.shopify.com/legal/privacy. We use Google Analytics to help us understand how our customers interact with our Site. You can find information about how Google uses your personal information here: https://www.google.com/intel/en/policies/privacy/. You may opt out of sharing your information with Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We utilize Constant Contact as our e-marketing software platform. Learn more about their privacy policy here: https://www.constantcontact.com/legal/about-constant-contact.
Fingerlakescoffee.com may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena or other lawful requests for information we receive, or to otherwise protect our rights.
Opt Out and Deletion Requests
You may request that FingerLakesCoffee.com delete the personal information that we have collected from or about you. If we cannot delete all of your information, we will let you know the reason for non-deletion, such as the necessity to complete a transaction or for a legal reason.
In our marketing email communications you will find an “unsubscribe” link to opt-out of receiving additional communications.
You may contact us directly at service@fingerlakescoffee.com to make a deletion request or to opt out of receiving marketing communications or update your preferences.
FingerLakesCoffee.com makes all reasonable efforts to ensure data security through the use of secured internet connections and data encryption.
Do Not Track
Please note that we do not change our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.
Minors
This site is not intended for use by individuals under the age of 13. We do not knowingly collect information on individuals under the age of 13. If you believe we have unwittingly collected information from a minor under the age of 13, please contact us and we will remove the data from our records.
Data Retention
When you place an order through our Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We may update this Privacy Policy periodically to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Your use of our Site indicates your acceptance of the Privacy Policy posted at the time of use.
In the event of a merger or acquisition of our company, your information may be transferred to the new organization for continuity of service delivery.
If you have questions about this Privacy Policy or would like additional information, please contact us at: service@fingerlakescoffee.com
Or by mail at:
Finger Lakes Coffee Roasters
Attn: Customer Service
7330 Route 251
Victor, NY 14564
This Policy was last updated July 2022
